Skip to main content
Whether you’re setting up Prowl for the first time or running into something unexpected, this page collects the questions we hear most often. Browse through the answers below, and if you still need help, join the Prowl community on Discord.
Yes — Prowl is completely free to use. Every feature, including moderation, AI tools, music playback, leveling, verification, AutoMod, automation, tickets, global chat, and the autoresponder, is available at no cost. Prowl is currently in early preview, which means you may encounter occasional rough edges as the team continues to build and refine the product.
Prowl requests the Administrator permission because many of its features — such as AutoMod, moderation actions, ticket channel creation, and role assignment during verification — require a broad set of individual permissions that would be cumbersome to list individually. If your security policy prevents granting Administrator, you can manually assign the specific permissions Prowl needs for each module you plan to use. A breakdown of minimum required permissions per module is available in the dashboard under Settings → Permissions.
Yes. You can use Discord’s built-in slash-command permission system to restrict Prowl commands. Go to Server Settings → Integrations → Prowl in Discord, and you can add role or channel overrides for any command. Additionally, Prowl’s moderation commands are restricted to members with the Moderate Members permission, Administrator permission, or a configured mod role in the dashboard.
Head to prowlbot.xyz and click Add to Discord. You’ll be redirected to Discord’s standard bot authorization page. Select the server you want to add Prowl to, review the requested permissions, and click Authorize. You need the Manage Server permission in that Discord server to complete the invite. Once authorized, Prowl will join your server and you can begin configuring it from the dashboard.
There are several common reasons Prowl might not respond:
  • The bot is offline. Check the Prowl status page to see if there’s an active incident.
  • Missing permissions. Prowl needs permission to View Channel, Send Messages, and Use Application Commands in the channel where you’re running commands.
  • Commands are restricted. A server admin may have limited the command to specific roles or channels. Check your server’s command settings in the dashboard.
  • The bot was recently added. Discord can take a minute or two to register slash commands globally after a fresh invite. Try waiting a moment and then refreshing Discord.
If none of these apply, reach out in the support server.
The best place to report bugs and suggest features is the Prowl Discord server. Once you join, look for the #bug-reports and #feature-requests channels. When reporting a bug, include your server ID, a description of what you expected to happen, what actually happened, and any relevant screenshots or error messages. Detailed reports help the team reproduce and fix issues much faster.
Not yet — Prowl is currently available on Discord only. Nerimity support is planned for a future release. All current documentation applies to Discord only.
To remove Prowl, go to your Discord Server Settings → Integrations → Bots and Apps, find Prowl, and click Remove. This immediately kicks the bot and revokes its permissions. Your server’s configuration data stored in Prowl’s dashboard will be retained for a grace period in case you re-add the bot, but it will eventually be purged. If you’d like your data deleted immediately, open a request in the support server.
Prowl collects only the data necessary to operate its features — such as message counts for leveling, moderation logs, and configuration settings you explicitly provide. This data is not sold to third parties. Because Prowl is in early preview, the full privacy policy is still being finalized. For specific questions about what data is stored for your server, ask in the Prowl Discord.
Prowl’s AI features depend on third-party model providers. If an AI command returns an error or no response at all, the most likely causes are:
  • High demand or provider outage. Check the status page for any reported AI service degradation.
  • The feature is disabled for your server. An admin may have turned off AI in the dashboard under Modules → AI.
  • Input was flagged by content filters. Certain prompts may be blocked by the underlying model’s safety systems.
If the issue persists across multiple prompts and the status page shows no incidents, report it in the support server.
The official status page is at status.prowlbot.xyz. It shows real-time and historical uptime for all Prowl services, including the bot itself, the dashboard, the API, and any third-party integrations. You can subscribe to status notifications so you’re alerted automatically whenever an incident is created or resolved.